MAY 26 2020
shedding a little light
We miss you too, and we are beginning to see the light…
Given that we are not yet up and running we would like to share how we would like to get started and what we know now:
Review orders placed before COVID
Orders placed before March 18th (C-19 freeze) that did not ship will be reviewed. If you had an incomplete order and still want us to check for completed items please email email@example.com (subject: Pre-COVID Order) with a copy of the sales order and/or customer name, the sales order number, date order placed and items/quantity you would still like to receive if they are available. Consider all other standing orders canceled.
All other orders placed after COVID
Orders placed after March 18th via the web, phone or email will have to be re-ordered once we announce we are able to process new orders. Please hold your Envelopments orders until further notice if time permits. We thank you for your commitment to us but suggest you find alternate resources if you are on a tight timeline right now.
Moving forward with new orders and quotes
You’ll hear from us along the way as we put enough of the pieces back together from the move, interim processes are worked out and we are confident we can serve you as you might expect while we all grasp what the new normal might look like.
We feel certain of our intent to get Envelopments back in service for you… just still a bit uncertain of the timing at this very moment.
Thank you for your patience and kind words, they help breath life into our efforts.
MAY 16 2020
coming out of the shadows
Little did we realize what would transpire since March 18th when everything stopped at Envelopments… and seemingly the rest of the world due to C-19.
Envelopments employees went home to shelter in place. With no staff coming in, orders starting to be canceled as events were put on hold, and everyone mired in uncertainty we put out a message letting you know no one was at Envelopments.
Then on top of everything else we received notice we had to move out of the facility we have been in for the last 15 years.
The property had been sold and the new owner wanted to move in during April. All of this in the middle of a pandemic when we had no staff working.
Unimaginable but we have been singlehandedly packing and figuring out how to move heavy machinery while no one was available to help.
Unfortunately our technology systems had to be shut down and disconnected which has also caused much disruption.
Please note during this time you are not able to log into envelopments.com or get a response from our phone system.
As we land and start to put Envelopments back together we will keep you informed of the progress and availability of products and services.
Our intent is to be at your service again as soon as possible considering the situations at hand.
Thank you for your patience, kindness and understanding as we get though these challenging times together.
MARCH 19 2020
Hello from the shadows of Covid-19
Yes it is dark and eerily quiet here at our facility. Usually when I come in when we are closed, like on weekends, I get a sense of the energy that continually flows through Envelopments to produce the amazing work being designed by our customers like you.
Today I snuck in and it was so still. Unnervingly so. No resonant energy of the previous day’s work.
We sent everyone home last week as announced to ensure the safety of our Envelopments family.
I have personally come in to read through the avalanche of emails where all of the anticipated energy is building like a pressure cooker.
Here I sit. Alone. With all of you wondering what’s next, now what?!?
What I know for now is how important it is to shelter in place. Hunker down with your loved ones. Take this time to reflect on what’s truly important. It’s an incredible moment we are all experiencing together.
To be clear, we are not a virtual company. We come to work and work together to get out your orders. It takes all of us to get each job done.
For this very reason things are at a standstill at Envelopments, for now.
We are monitoring the news daily and challenging ourselves as to how we can best show up for the situation at hand.
Uncertainty is a strange bedfellow. Risk its twin.
Until we know more and have a clear path I cannot, in good conscious, ask our employees to come back to work. For this I am very sorry. Sorry for everyone who has been here at Envelopments servicing you over the last 25 years. Sorry for the hardship it puts on you and your business. Sorry for your customers who are now in limbo with scheduled events.
As soon as we believe it is safe to have more than me in the office…the doors will be open, phones and emails will be answered.
Once our crew comes back they will hit the ground running at twice the speed as normal, which is pretty amazing considering how quick normal is around here.
Thank you for your understanding and patience though these trying times.